Effective as of September 2014
When you use Logitech Digital Home products, you provide certain information to the Logitech company identified in the Terms of Service accompanying your product or provided during the product registration or initialization process (hereinafter "Logitech" or "us," "our" or "we").
When you register or set up your Harmony product, you will actively provide your name, email address, country of residence, and security question responses, as well as information about your entertainment and home automation devices (brand and model numbers), the Activities you choose to program (i.e., Watch TV, Listen to Music, etc) and any specific settings you adjust as part of setting up your product (e.g., customizing buttons). You may also actively provide the following: your zip or postal code, your TV service provider and your preferred TV channels, shows and/or programming genres. You will know what you submit in each case, because you will manually enter the information.
If you contact us for customer support, you will provide us with information when you contact us.Information We Collect Automatically
When you use your Harmony product, our servers automatically receive and record information regarding the use of your product, including:
Your Harmony product may send anonymous information to an analytics tool, including feature usage, performance metrics, errors, etc. This data is collected to understand how your product is being used and to provide us with useful information for future product improvements. This anonymous information is aggregated and will not be linked to your personal information.
If you do not wish Logitech to collect information set forth above, then do not use the Logitech product.Information You Provide Third Parties
We use the information you and your product provide to us in order to provide the service to you and enhance and improve it for you and other users, to provide advanced features such as customized buttons and sorting of Favorite Channels, and to provide technical support and information to you.
With your permission, we may also contact you with other relevant information, including product announcements, special offers, and events.Information Storage
Your account or personal information is stored directly on Logitech servers in the United States, or any other countries in which Logitech or its corporate affiliates, subsidiaries or service providers maintain facilities. By using your Harmony product, you consent to this transfer of your personal information.
Some of your information is also stored directly on your Harmony product, your computer and/or your tablets and/ or smart phones.Control & Review of Your Personal Information
You have the ability to direct us to edit, correct or erase certain information pertaining to you, your product and your use of the product by sending a message to the Logitech Response Center. You may stop the delivery of marketing e-mails by following the unsubscribe instructions contained in the email received or by clicking here.
We will retain your information for as long as your account is active or as needed to provide you the Harmony services.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.Disclosure of Information
We do not sell or rent our customer or user information to unaffiliated companies. We disclose information you submit only as follows:
We are committed to the protection of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.Changes to This Policy
By using Harmony products and services, you consent to the collection and processing of your personal information as described above.
Any translation for this policy is done for local requirements or convenience, and in the event of a dispute between the English and any non-English version, the English version will govern.